Join Our Team

Key Responsibilities:

Customer support

• Serve as the primary technical liaison between PixCell Medical and our U.S. clientele, fostering strong, trust-based relationships.
• Proactively engage with customers to ensure optimal device utilization and satisfaction.
• Implement high service standards, focusing on responsiveness and ease of use, to enhance customer satisfaction, leading to increased customer retention and expanded device
  utilization.
• Collaborate with sales teams to support upselling and cross-selling initiatives.

Technical Support and Problem Resolution (On-site and Remotely)

• Manage and prioritize service requests, ensuring timely resolution and clear communication via email, phone, and on-site service across various states.
• Provide tier-2,3,4 levels of support, resolving complex technical issues with our
  Hematology medical device and associated software.
• Conduct remote troubleshooting sessions using advanced diagnostic tools and video
  conferencing technologies.
• Develop and refine remote support protocols to maximize efficiency and minimize downtime for customers.
• Perform on-site installations, calibrations, and maintenance of our device across various healthcare settings.

Client Training and Education

• Design and deliver comprehensive training programs for end-users, covering device operation, maintenance, and troubleshooting.
• Conduct webinars and workshops to introduce new features and best practices to existing customers.

Support Product Development and Improvement

• Conduct root cause analysis on recurring issues, collaborating with R&D to develop long-term solutions.
• Gather and analyze customer feedback to inform product enhancements and new feature development.
• Collaborate with the R&D team to beta test new software updates and hardware iterations.

Job Requirements:

Technical Expertise and Education

• Bachelor’s in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or equivalent.
• 5+ years of experience in medical device support, preferably in vitro diagnostics (IVD).
• Proven track record of successful customer relationship management in a technical role.
• Proficiency in troubleshooting complex electromechanical systems and analyzing diagnostic data.
• Hands-on experience in fixing mechanical components and replacing hardware.
• Strong software orientation.
• Experience in Linux-based systems.
• Experience with laboratory information systems (LIS) and hospital information systems (HIS) integration – an advantage

Soft Skills and Attributes

• Exceptional communication skills with the ability to explain complex technical concepts to diverse audiences.
• Strong problem-solving abilities and a talent for innovative thinking.
• Excellent time management skills and ability to prioritize in a fast-paced environment.
• Adaptability and willingness to embrace new technologies and methodologies.
• Passion for improving healthcare outcomes through technology.

Additional Requirements

• Willingness to travel up to 50% of the time within the U.S.
• Valid driver’s license and ability to pass comprehensive background checks.
• Flexibility to occasionally work outside standard business hours to support customer needs.
• This position is on-site at our South Miami office and requires travel to customer sites across various U.S. states.

What We Offer

• Opportunity to make a significant impact on healthcare delivery in the U.S.
• Competitive salary and performance-based bonuses.
• Comprehensive health benefits.
• Ongoing professional development and training opportunities.
• Collaborative work environment with a team passionate about innovation in healthcare.

At PixCell Medical, we’re not just looking for an employee; we’re seeking a partner in our mission to revolutionize point-of-care hematology testing. If you’re ready to challenge yourself, grow your skills, and make a real difference in patient care, we want to hear from you.

PixCell Medical is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply for the role

Key Responsibilities:

• Receive incoming goods and verify contents against shipping documents
• Conduct visual and functional testing of devices upon receipt and prior to shipping
• Record inventory movements in the ERP system, including goods receiving, work order preparation, warehouse assemblies, releasing, and cycle counting
• Prepare, pack, and ship outgoing orders in accordance with company SOPs and regulations
• Provide first-line customer support via phone, email, or video as needed
• Maintain accurate documentation and regulatory compliance across all warehouse
  activities
• Operate material handling tools, including pallet jacks
• Ensure cleanliness, organization, and safety within the warehouse
• Collaborate with internal teams such as Operations, QA, Sales, and Customer Support requirements

Job Requirements:

• 3+ years of experience in warehousing, inventory, or logistics
• Experience working with ERP or inventory management systems
• Familiarity with SOPs, quality procedures, and regulated environments
• Strong attention to detail and ability to work independently
• Proactive, service-oriented, and a clear communicator
• Fluent in English (for reading SOPs, documentation, and communication)
• Comfortable performing hands-on, physical tasks as part of daily duties
• High school diploma or equivalent

What We Offer

• Competitive salary and comprehensive benefits package
• Opportunity to be part of a mission-driven company shaping the future of medical diagnostics
• Supportive, collaborative work environment with global visibility and professional growth potential
• Opportunity to grow with an international company

Additional Benefits

• Dental insurance
• Health insurance
• Paid time off

PixCell Medical is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply for the role

Key Responsibilities:

As our Accounting & Office Manager, you’ll own bookkeeping and financial reporting in Priority ERP, handle payables/receivables, payroll, and collections, and support goods-in, shipping, and general office management. This is a full-time, onsite role. You must be comfortable working occasional early or late to sync with Israel’s time zone.

• Maintain full-cycle bookkeeping in Priority ERP (financial & operational modules)
• Record supplier invoices and issue customer invoices
• Perform daily/weekly bank reconciliations, AR/AP reconciliations
• Drive collection efforts and resolve billing inquiries
• Coordinate monthly payroll submissions and payments
• Liaise with external accountant and auditor for tax filings and statutory reporting
• Receive, inspect, and document incoming goods; manage inventory receipts
• Assist in shipping, packing, and basic logistics tasks
• Manage general office administration: supplies, vendor relationships, and site upkeep
• Provide ad hoc financial and operational support to Site Manager and corporate teams

Job Requirements:

• Minimum 5 years of hands-on accounting/bookkeeping experience in a US environment
• Proficiency with ERP systems; Priority ERP experience strongly preferred
• Strong understanding of AP/AR, bank reconciliations, and payroll processes
• Excellent organizational skills and attention to detail
• Ability to work independently in a small-team setting
• Strong communication skills, comfortable on calls with international stakeholders
• Authorized to work in the United States without sponsorship

Aditional Requirments

• Must be fully onsite in our Davie office; reliable commute required
• Flexibility for occasional early-morning or late-evening calls to Israel

What We Offer

• Competitive salary and comprehensive benefits package
• Opportunity to be part of a mission-driven company shaping the future of medical diagnostics
• Supportive, collaborative work environment with global visibility and professional growth potential
• Opportunity to grow with an international company

Additional Benefits

• Dental insurance
• Health insurance
• Paid time off

PixCell Medical is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply for the role

Key Responsibilities:

• Sales Strategy and Planning:
  Implement strategic sales plans, set sales targets, and identify opportunities for growth within the region.
• Sales Execution: Monitor and manage their sales funnel and pipeline, ensuring effective sales processes and activities are in place to meet their sales goals.
• Customer Relationship Management: Build and maintain strong relationships with key POC customers within the region, understanding their needs and addressing their concerns.
• Reporting and Forecasting:
  Strong familiarity with sales CRM systems, including HubSpot.
• Travel: 50% required within the region to meet with prospective and current customers.

Position scope: Full-time
Location: California

Key Responsibilities:

System-Level Ownership

• Deeply understand the architecture, function, and integration of both analyzer instruments and disposable cartridges, ensuring system-level manufacturability and reliability.
• Participate in design reviews and risk assessments, providing actionable feedback to R&D on
  DFM (Design for Manufacturability) and DFA (Design for Assembly) for complex opto-mechanical and microfluidic disposable systems.

Manufacturing Process Analysis & Optimization

• Map and analyze the entire production process, from incoming inspection and logistics through assembly, in-process testing, final QC, and packaging.
• Evaluate the impact of design changes on yield, scrap rates, labor, tooling, supply chain, and regulatory compliance.
• Lead root-cause investigations for manufacturing issues, collaborating with cross-functional teams to implement corrective actions.

Cross-Functional Collaboration

• Serve as a vital link between Engineering, R&D, QA, Supply Chain, and Production, ensuring
  alignment and rapid resolution of issues.
• Develop and maintain clear, precise documentation for manufacturing processes, test protocols, and change management.
• Train production staff on new processes and technologies, ensuring knowledge transfer and process robustness.

Continuous Improvement & Cost Control

• Identify and drive initiatives to reduce costs, improve yield, and enhance product quality without compromising compliance.
• Monitor and report on key NPI metrics, using data to inform decision-making and continuous improvement.

What we offer:

• The opportunity to impact global healthcare by bringing innovative diagnostics to the point of care.
• A collaborative, mission-driven culture where your ideas and initiative are valued.
• Professional growth and development in a rapidly scaling company.
• Competitive compensation and benefits.

Job Requirements:

Required:

• Bachelor’s degree in Biomedical, Mechanical, or Systems Engineering (or related field).
• 1+ years of hands-on experience in NPI, manufacturing engineering, or process development, ideally in the medical device or diagnostics industry.
• Demonstrated ability to work with complex systems (electromechanical, fluidic, or optical) at both module and system levels.
• Exceptional analytical skills with a proven track record of evaluating and improving manufacturing processes.
• Excellent English communication skills (verbal and written), including technical documentation and cross-functional teamwork.
• Strong hands-on skills—comfortable troubleshooting, assembling, and testing intricate devices.

Preferred:

• Experience with ISO 13485, FDA QSR, or other medical device regulatory standards.
• Experience with CAD (SolidWorks, AutoCAD) and data analysis tools.
• Familiarity with Lean Manufacturing, Six Sigma, or similar methodologies.
• Prior experience with disposable medical consumables and/or automated analyzers.

Position scope: Full-time
Location: Yokneam Ilit

Job Description:

• Participate in the software development of a complex, multidisciplinary product.
• Design and develop code in C++ and C#.
• Work closely with software and algorithm developers, the mechanical team, and system engineers.

Job Requirements:

• Bachelor’s degree in computer science or computer engineering – mandatory.
• ​At least 2 years of experience in C++ programming.
• Proficiency in computer science fundamentals (OS, data structures, OOP, algorithms, etc)
• Medium level of Python and C# programming.
• Fluent English.

Position scope: Full-time
Location: Yokneam Ilit

Job Description:

The position involves alternating shifts: morning shift from 7:00 to 16:00 and evening shift from 16:00 to 24:00.

Join us and become part of PixCell’s amazing team!

Job Description:

• Conducting a clinical calibration process of the company’s products.
•  Conducting final tests and producing COC for the company’s products (analytical
  system and consumables).
• Preparation of reagents used in production (for consumables) and conducting analytical tests in the process.
• Documentation of production processes and tests according to the company’s procedures.
• Analysis of test results in the production process.

Job Requirements:

The candidate must have motivation and initiative, the ability to work independently, the importance of accuracy and patience, order and organization, attention to detail, ability to work in a team.

• Practical engineer in the field of life sciences/biotechnology (preferably).
• Experience in operating analytical equipment – a must.
• Running PC software and MS Office suite – a must.
• Experience working with blood – an advantage.
• Previous experience in a medical company – an advantage.
• English – high level (writing, reading, and speaking).

Position scope: Full-time + willingness to work overtime if necessary
Location: Ma’alot-Tarshiha