Join Our Team

Key Responsibilities:

Customer support

• Serve as the primary technical liaison between PixCell Medical and our U.S. clientele, fostering strong, trust-based relationships.
• Proactively engage with customers to ensure optimal device utilization and satisfaction.
• Implement high service standards, focusing on responsiveness and ease of use, to enhance customer satisfaction, leading to increased customer retention and expanded device
  utilization.
• Collaborate with sales teams to support upselling and cross-selling initiatives.

Technical Support and Problem Resolution (On-site and Remotely)

• Manage and prioritize service requests, ensuring timely resolution and clear communication via email, phone, and on-site service across various states.
• Provide tier-2,3,4 levels of support, resolving complex technical issues with our
  Hematology medical device and associated software.
• Conduct remote troubleshooting sessions using advanced diagnostic tools and video
  conferencing technologies.
• Develop and refine remote support protocols to maximize efficiency and minimize downtime for customers.
• Perform on-site installations, calibrations, and maintenance of our device across various healthcare settings.

Client Training and Education

• Design and deliver comprehensive training programs for end-users, covering device operation, maintenance, and troubleshooting.
• Conduct webinars and workshops to introduce new features and best practices to existing customers.

Support Product Development and Improvement

• Conduct root cause analysis on recurring issues, collaborating with R&D to develop long-term solutions.
• Gather and analyze customer feedback to inform product enhancements and new feature development.
• Collaborate with the R&D team to beta test new software updates and hardware iterations.

Job Requirements:

Technical Expertise and Education

• 5+ years of experience in medical device support, preferably in vitro diagnostics (IVD).
• Proven track record of successful customer relationship management in a technical role.
• Proficiency in troubleshooting complex electromechanical systems and analyzing diagnostic data.
• Hands-on experience in fixing mechanical components and replacing hardware.
• Strong software orientation.
• Experience in Linux-based systems.
• Experience with laboratory information systems (LIS) and hospital information systems (HIS) integration – an advantage

Education

• Bachelor’s in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or equivalent.

Soft Skills and Attributes

• Exceptional communication skills with the ability to explain complex technical concepts to diverse audiences.
• Strong problem-solving abilities and a talent for innovative thinking.
• Excellent time management skills and ability to prioritize in a fast-paced environment.
• Adaptability and willingness to embrace new technologies and methodologies.
• Passion for improving healthcare outcomes through technology.

Additional Requirements

• Willingness to travel up to 50% of the time within the U.S.
• Valid driver’s license and ability to pass comprehensive background checks.
• Flexibility to occasionally work outside standard business hours to support customer needs.
• This position is on-site at our South Miami office and requires travel to customer sites across various U.S. states.

What We Offer

• Opportunity to make a significant impact on healthcare delivery in the U.S.
• Competitive salary and performance-based bonuses.
• Comprehensive health benefits.
• Ongoing professional development and training opportunities.
• Collaborative work environment with a team passionate about innovation in healthcare.

At PixCell Medical, we’re not just looking for an employee; we’re seeking a partner in our mission to revolutionize point-of-care hematology testing. If you’re ready to challenge yourself, grow your skills, and make a real difference in patient care, we want to hear from you.

PixCell Medical is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply for the role

Key Responsibilities:

• Sales Strategy and Planning:
  Implement strategic sales plans, set sales targets, and identify opportunities for growth within the region.
• Sales Execution: Monitor and manage their sales funnel and pipeline, ensuring effective sales processes and activities are in place to meet their sales goals.
• Customer Relationship Management: Build and maintain strong relationships with key POC customers within the region, understanding their needs and addressing their concerns.
• Reporting and Forecasting:
  Strong familiarity with sales CRM systems, including HubSpot.
• Travel: 50% required within the region to meet with prospective and current customers.

Position scope: Full-time
Location: California

Key Responsibilities:

System-Level Ownership

• Deeply understand the architecture, function, and integration of both analyzer instruments and disposable cartridges, ensuring system-level manufacturability and reliability.
• Participate in design reviews and risk assessments, providing actionable feedback to R&D on
  DFM (Design for Manufacturability) and DFA (Design for Assembly) for complex opto-mechanical and microfluidic disposable systems.

Manufacturing Process Analysis & Optimization

• Map and analyze the entire production process, from incoming inspection and logistics through assembly, in-process testing, final QC, and packaging.
• Evaluate the impact of design changes on yield, scrap rates, labor, tooling, supply chain, and regulatory compliance.
• Lead root-cause investigations for manufacturing issues, collaborating with cross-functional teams to implement corrective actions.

Cross-Functional Collaboration

• Serve as a vital link between Engineering, R&D, QA, Supply Chain, and Production, ensuring
  alignment and rapid resolution of issues.
• Develop and maintain clear, precise documentation for manufacturing processes, test protocols, and change management.
• Train production staff on new processes and technologies, ensuring knowledge transfer and process robustness.

Continuous Improvement & Cost Control

• Identify and drive initiatives to reduce costs, improve yield, and enhance product quality without compromising compliance.
• Monitor and report on key NPI metrics, using data to inform decision-making and continuous improvement.

What we offer:

• The opportunity to impact global healthcare by bringing innovative diagnostics to the point of care.
• A collaborative, mission-driven culture where your ideas and initiative are valued.
• Professional growth and development in a rapidly scaling company.
• Competitive compensation and benefits.

Job Requirements:

Required:

• Bachelor’s degree in Biomedical, Mechanical, or Systems Engineering (or related field).
• 1+ years of hands-on experience in NPI, manufacturing engineering, or process development, ideally in the medical device or diagnostics industry.
• Demonstrated ability to work with complex systems (electromechanical, fluidic, or optical) at both module and system levels.
• Exceptional analytical skills with a proven track record of evaluating and improving manufacturing processes.
• Excellent English communication skills (verbal and written), including technical documentation and cross-functional teamwork.
• Strong hands-on skills—comfortable troubleshooting, assembling, and testing intricate devices.

Preferred:

• Experience with ISO 13485, FDA QSR, or other medical device regulatory standards.
• Experience with CAD (SolidWorks, AutoCAD) and data analysis tools.
• Familiarity with Lean Manufacturing, Six Sigma, or similar methodologies.
• Prior experience with disposable medical consumables and/or automated analyzers.

Position scope: Full-time
Location: Yokneam Ilit

Key Responsibilities:

• Participate in software development of a complex multidisciplinary product.
• Design and develop code in C++ and optimally C#.
• Serve as technical lead and matter expert.
• Work closely with software and algorithm developers, mechanical team and system engineers.

Job Requirements:

• Bachelor’s degree in computer science or computer engineering – mandatory.
• Minimum 3 years’ experience in leading a software team with more than 2 developers.
• Excellent interpersonal and managerial skills.
• 5+ years of hands-on development experience in C/C++.
• Experience in Linux – mandatory.
• Strong CS fundamentals and engineering skills.
• Very strong C++ skills.
• Skills in C#, .NET, and Python. – an advantage.
• Fluent English.

Position scope: Full-time
Location: Yokneam Ilit

Job Description:

• Participate in the software development of a complex, multidisciplinary product.
• Design and develop code in C++ and C#.
• Work closely with software and algorithm developers, the mechanical team, and system engineers.

Job Requirements:

• Bachelor’s degree in computer science or computer engineering – mandatory.
• ​At least 2 years of experience in C++ programming.
• Proficiency in computer science fundamentals (OS, data structures, OOP, algorithms, etc)
• Medium level of Python and C# programming.
• Fluent English.

Position scope: Full-time
Location: Yokneam Ilit

Job Description:

The position involves alternating shifts: morning shift from 7:00 to 16:00 and evening shift from 16:00 to 24:00.

Join us and become part of PixCell’s amazing team!

Job Description:

Oversee quality control for PixCell’s point-of-care (POC) diagnostic analyzers, ensuring final products meet regulatory and company standards through inspection, documentation, and oversight of calibration, technician qualification, and supplier-related non-conformities.

• DHR Review & Documentation: Review and approve Device History Records (DHR) for compliance and completeness.
• Final Product Inspection: Conduct physical inspection (ATP) of analyzers, including visual, mechanical, and functional verification.
• Labeling & Packaging: Verify accuracy and regulatory compliance of labels and packaging.
• Tool Calibration: Oversee calibration and maintenance of production and inspection tools.
• Technician Qualification: Assess and qualify technicians involved in assembly, calibration,
  and inspection.
• Non-Conformity Management: Investigate and report non-conformities, including supplier-
  related issues, and collaborate on corrective actions (CAPA).
• Supplier Coordination: Document and communicate non-conformities to suppliers; verify corrective measures.
• Regulatory Compliance: Maintain QC records per ISO 13485, FDA QSR, and IVDR standards.
• Process Improvement: Identify quality issues and support CAPA implementation.
• Cross-Functional Collaboration: Resolve quality concerns with production, engineering, and supplier teams.

Job Requirements:

• Education: Technical diploma or equivalent experience in medical device/optomechanical manufacturing.
• Experience: Minimum 2 years in QC inspection (medical devices preferred), including supplier non-conformity investigations.
• Regulatory Knowledge: Familiarity with DHR processes, ISO 13485, FDA QSR, IVDR, and non-conformance reporting.
• Technical Skills: Experience in tool calibration, technician qualification, and root cause analysis.
• Soft Skills: Detail-oriented, strong documentation abilities, and proficiency in English and
  Hebrew.
• Non-Conformity Process: Aligns with steps for reviewing reports, RCA, CAPA planning, and
  effectiveness checks.
• Supplier Focus: Explicitly includes supplier-related non-conformity investigations and
  communication, critical for preventing recurring issues.
• Regulatory Alignment: Emphasizes compliance with EU MDR and ISO 13485 requirements for documentation and corrective actions.

Position scope: Full-time
Location: Ma’alot-Tarshiha

Job Description:

• Conducting a clinical calibration process of the company’s products.
•  Conducting final tests and producing COC for the company’s products (analytical
  system and consumables).
• Preparation of reagents used in production (for consumables) and conducting analytical tests in the process.
• Documentation of production processes and tests according to the company’s procedures.
• Analysis of test results in the production process.

Job Requirements:

The candidate must have motivation and initiative, the ability to work independently, the importance of accuracy and patience, order and organization, attention to detail, ability to work in a team.

• Practical engineer in the field of life sciences/biotechnology (preferably).
• Experience in operating analytical equipment – a must.
• Running PC software and MS Office suite – a must.
• Experience working with blood – an advantage.
• Previous experience in a medical company – an advantage.
• English – high level (writing, reading, and speaking).

Position scope: Full-time + willingness to work overtime if necessary
Location: Ma’alot-Tarshiha